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Captioned Telephones

Mobile Captioned Phone
Not Just for Adults with Hearing Loss

Similar to the captions displayed on TV, Captioned Telephones show word-for-word text of everything a caller says. Whether on today’s mobile phones or on a traditional household telephone, children with hearing loss can rely on the captions to help catch every word over the phone.

In addition, Captioned Telephone helps support children who use hearing aids or cochlear implants, as the captions offer a visual confirmation of what the caller is saying. It helps eliminate the guesswork out of listening on the phone.

How do Captioned Telephones work?

In general, Captioned Telephones look and work like any traditional phone, but they also include a large built-in display screen for captions.  The phone does not generate captions all by itself, it works with a captioning service that transcribes the caller’s spoken words into text for you to read. As you place calls, the phone automatically connects to the captioning service either over the telephone line or over an Internet connection. The service uses voice recognition technology to transcribe everything the caller says into captions that appear on the Captioned Telephone display screen.

Free Captioning Service

The captioning service is provided free under provisions of the Americans with Disabilities Act (ADA) that ensure telephone communication services are accessible to people with hearing loss. You can access the captioning service free online using your own phone or by using a dedicated Captioned Telephone.

Types of Captioned Telephones

Land-line Captioned Telephones: Connect to a traditional analog telephone line, common in households, to provide both the voice and the captions over the telephone line.

IP-based Captioned Telephones: Connect to your existing telephone service and high-speed Internet access. The voice portion of the telephone conversation takes place through the telephone service, while the captions are provided over the Internet connection.

Mobile / Cellular Devices: Apps are available from several providers (Sprint, Hamilton, etc.) to display captions during conversations on a mobile phone, iPhone, Android or other smart phone.
 
WebCapTel: You don’t need a special telephone to see captions, you can use any phone that you want to and still view captions of the call on a computer screen. WebCapTel works with any Internet browser, letting people use their own phones and still see captions during their calls. 

For More Information

Hamilton CapTel®
Offering Captioned Telephone solutions for telephones, computers, and apps for a variety of smartphones including Android™, BlackBerry®, and iPhone®.

Sprint CapTel®
In addition to Captioned Telephones and WebCapTel services, Sprint Wireless CapTel lets you see captions on any Android™-powered device including smartphones and tablets.

WebCapTel®
Use any telephone you want and still see CapTel captions of the conversation on any computer or Internet-accessible device.

WCI – Weitbrecht Communicaitons, Inc.
Nation’s leading supplier of assistive listening technology for people with hearing loss, including CapTel Captioned Telephones.

Ultratec, Inc.
Developer of CapTel Captioned Telephone technology.

Source: CapTel, an AG Bell Partner in Hearing